Customer Service Representatives at P2P
At PSDA’s P2P Technology + Innovation Summit, we are featuring an exclusive program to help educate and train customer service reps.
Your CSRs are valuable, and as they grow and advance, so does your business. As part of the new CSR Program, PSDA is covering the registration fee and two hotel nights. All you need to do is send your CSRs to Indianapolis and we'll take care of the rest.
Questions? Contact Martha O'Hanlon.
CSR Program Schedule
Wednesday, October 17
|1:00 p.m. - 2:00 p.m.||CSR Networking Meet Up|
|2:00 p.m. - 3:00 p.m.||Opening Keynote
|3:15 p.m. - 4:45 p.m.||Speed Networking|
|5:00 p.m. - 6:30 p.m.||Game Night Reception in Exhibit Lounge|
|7:00 p.m.||CSR Participant Dinner|
Thursday, October 18
|8:00 a.m. - 9:00 a.m.||Coffee in Exhibit Lounge|
|9:00 a.m. - 11:00 a.m.||CSR Sponsored Meetings|
|11:00 a.m. - 12:00 p.m.||Educational Session|
|12:00 p.m. - 1:30 p.m.||Lunch in Exhibit Lounge|
|1:30 p.m. - 2:30 p.m.||Educational Session|
|2:30 p.m. - 3:00 p.m.||Coffee in Exhibit Lounge|
|3:00 p.m. - 4:00 p.m.||Educational Session|
|4:00 p.m. - 5:30 p.m.||Happy Hour in Exhibit Lounge|
|6:00 p.m.||Optional Night Out in Indy|
Friday, October 19
|8:30 a.m. - 9:30 a.m.||Coffee|
|9:30 a.m. - 11:30 a.m.||Sponsored Meetings|