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PSDA: P2P Summit

    Customer Service Representatives at P2P

    CSRs2_30.jpgAt PSDA’s P2P Technology + Innovation Summit, we are featuring an exclusive program to help educate and train customer service reps.

    Your CSRs are valuable, and as they grow and advance, so does your business. As part of the new CSR Program, PSDA is covering the registration fee and two hotel nights. All you need to do is send your CSRs to Indianapolis and we'll take care of the rest.

    Questions? Contact Martha O'Hanlon.

    CSR Program Schedule

    Wednesday, October 17

    Time Activity
    1:00 p.m. - 2:00 p.m.                         CSR Networking Meet Up
    2:00 p.m. - 3:00 p.m. Opening Keynote                                                         
    3:15 p.m. - 4:45 p.m. Speed Networking
    5:00 p.m. - 6:30 p.m. Game Night Reception in Exhibit Lounge
    7:00 p.m. CSR Participant Dinner

    Thursday, October 18

    Time Activity
    8:00 a.m. - 9:00 a.m.         Coffee in Exhibit Lounge
    9:00 a.m. - 11:00 a.m. CSR Sponsored Meetings
    11:00 a.m. - 12:00 p.m. Educational Session
    12:00 p.m. - 1:30 p.m. Lunch in Exhibit Lounge
    1:30 p.m. - 2:30 p.m. Educational Session
    2:30 p.m. - 3:00 p.m. Coffee in Exhibit Lounge
    3:00 p.m. - 4:00 p.m. Educational Session
    4:00 p.m. - 5:30 p.m. Happy Hour in Exhibit Lounge
    6:00 p.m. Optional Night Out in Indy

    Friday, October 19

    Time Activity
    8:30 a.m. - 9:30 a.m.      Coffee
    9:30 a.m. - 11:30 a.m. Sponsored Meetings

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